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Server

At Blaze we are passionate about server implementation and lifecycle management. Trusting any business to look after these integral building blocks of your business requires due diligence and ongoing long-term trust with your chosen provider.

In-depth Server Management Experience

Our server services know-how draws on over 18 years of experience in providing server implementation on premises, in colocation centres and in public and private clouds. During this time, we have implemented thousands of server-based services for our customers.

Our long-term passion for infrastructure led us to implement our own Blaze Cloud environment, built using Hyperconverged network technology from leading companies like Microsoft. (Read more about Blaze Cloud here.) Our experience in delivering Blaze Cloud further deepened our server service abilities.

Alongside server implementation we offer full life-cycle management services: the cradle-to-retirement management of that server asset within your organisation.

 

Our Standard Support Approach

Blaze’s ability to implement large-scale infrastructure sets us aside from the competition. These capabilities are underpinned by our experienced (UK-based) teams, processes and infrastructure management capabilities, orchestrated through our national service desk in Macclesfield, England.  Our support approach includes:

  • Security, drawing on our deep understanding of system hardening techniques and based around the customers’ requirements and manufacturers best practices.  We lead with security - because if you don’t, the chances are you will be wide open to cyberattack.
  • 24/7 Service Desk with a vast array of team capabilities, backed-up by dedicated support from technology leaders such as Microsoft, Fortinet and Mitel.
  • A fully compliant, clean service desk environment that connects into your server environment. Blaze Networks are fully audited to PCI-DSS standards and our AoC (Attestation of Compliance) is available upon request to help simplify your own PCI-DSS certification.
  • The Blaze Remote Monitoring and Management (RMM) solution, which provides the Service Desk with tools they need to support your server assets. All hosted within our secure Service Desk environment including:
    • Remote Control
    • Monitoring
    • Patch management
  • We provide free initial consultancy for any of our implemented server solutions and free ongoing consultancy for the entire life cycle of that asset.
  • Remote event log collection for compliancy requirements, ensuring that logs never get deleted that there is 100% traceability.
  • Full change control and auditing, with Role Based Access Control (RBAC) for integration with existing IT support teams. 
  • Both internal and external security penetration testing through a third party to ensure a consistently secure environment is provided. 
  • Backup and business continuity solutions.
  • Security design, protection and monitoring solutions.

If you have a project that requires server provision, we are confident we have the capability to deliver that server infrastructure you need.

To learn more about how we do this right, or to discuss your requirements, please contact us.

Want to know more ?

Find out how Blaze Networks can help improve your network and your business

0333 800 0101