Offering seamless communications with every solution, Mitel’s all-in-one communications and collaboration solutions are perfect for businesses looking to transform the role that communications play in their day-to-day activities.
Mitel are the worldwide #1 Cloud Communications Provider for public, private and hybrid cloud communications and collaboration solutions, serving 4 million business users globally. Blaze Networks have partnered with Mitel since 2006 and received the accolade of their “World Class Customer Satisfaction Award” for our 100% CSAT Survey results.
The product portfolio ranges from applications and physical handsets which create a single, unified communications platform, to robust and scalable phone system components that can be deployed on-site or in the cloud. Choosing to work smarter, more productively, and faster has never been easier.
Mitel MiVoice Connect
Mitel MiVoice Connect delivers an intuitive user experience, business continuity, and simple management. MiVoice Connect’s distributed architecture delivers the uptime and reliability to ensure your critical communications system is always running at top performance. The Connect Director is a simple management interface that makes it easy for you to manage the entire platform whilst reporting on overall health of communications across your business.
Mitel MiVoice Connect offers call transfer, extension dialling, conference calling, call recording, silent monitor, silent coach and hundreds more permissions-based telephony features. Mitel provide leading 6900 and 400 series UC handsets as well as Connect the desktop or laptop application. In addition to this there is Mitel’s mobility mobile phone application. All used to simply connect employees to the unified communications (UC) platform no matter what their role or location. The system’s collaborative Unified Communications features simplify the way you work with functionality such as:
This functionality enables employees to save time, reduce travel, and communicate and collaborate with ease.
With communications at the heart of any business you cannot afford any downtime - especially if you have integrated your line of business apps like CRM with your phone system. The MiVoice Connect modular architecture and simple “N+1” system redundancy provides automatic back-up for three possible points of failure: a WAN outage / a voice switch outage / or an application server outage. Connect voice switches deliver 99.999% availability and high reliability. With Mitel MiVoice Connect from Blaze, failproof redundancy is not only affordable but easy to manage. The Blaze approach to design covers WAN, application and hardware failure to ensure your business has complete survivability in the event of failures in your environment.
Key features of Mitel MiVoice Connect
Mitel MiVoice Connect is available from Blaze as a Cloud solution via our highly available Blaze Cloud infrastructure. Seamlessly connect all your locations with Blaze SDWAN and empower your remote workers with Blaze (SA) remote access solutions to build a full connected reliable communications infrastructure.
Additional Solutions available:
Lowest Total Cost of Operation
MiVoice Connect has an established reputation for long-term cost efficiency built on the strength of our signature distributed architecture, ease of use and simplicity of administration. Plus, the solution reduces the impact on IT resources, saving companies money.
In a recent issue paper How to Keep UCC Costs Down as Complexity Grows, Nemertes Research found that MiVoice Connect had both the Lowest First-Year Costs and Lowest Overall Costs among all vendors in their study, which included the major UC brands.
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