Blaze Networks Ltd
Howlers Knowl Farm, Macclesfield.
Cheshire, SK10 5XL
The purchaser of computer components / services from Blaze Networks Ltd.
The Company offers a one year Return To Base Warranty on all new products.
Should any products carry a manufacturer’s warranty, it is the sole responsibility of the buyer to liaise directly with the manufacturer of the product for full details of the warranty agreement if the product is found to be a faulty.
It is the responsibility of the buyer to return and collect Products to / from the Company's premises (see definition for The Company).
All products advertised are subject to availability.
The Company reserves the right to charge carriage fees to the buyer in the returning / dispatching of Products.
Blaze Networks Ltd gives no assurance as to the mutual compatibility of components sold on any single invoice.
All prices published by the Company are subject to VAT @ 20%. E & OE. Prices are subject to change without prior notice at the discretion of the Company.
In the case of agreed credit account sales, payment is due in full on the terms of credit agreed which shall be due no later than the agreed duration of credit from the date of invoice (usually 14 days). Any failure to pay shall entitle the Company at its option to treat the agreed credit account contract as repudiated by the buyer or to delay the delivery of any outstanding Products until paid (in addition to any other remedy).
Blaze Networks Ltd. reserve the right to alter the agreed status & payment terms of any buyers account without agreement from or notice to the buyer and to demand payment in full at any time.
Until the Customer pays all debts to the Company:
1. All products will remain the property of the company.
2. All products must be stored so that they are clearly identifiable as the property of the company
3. The customer must insure all such products
The Customer shall have the right to use and sell the Products in the ordinary course of business unless or until:
1. The company revokes the right by informing the Customer in writing, which revocation shat have immediate effect or
2. The company becomes or is deemed to be insolvent.
If the customer’s right to use and sell the Products in the ordinary course of business ends, the Customer must permit the company to reclaim the Products.
The Customer gives the company permission to enter any premises where the Products are stored:
1. At any time to inspect them and
2. To remove them using reasonable force if necessary, after the Customers right to use or sell them has finished.
Despite the Company’s retention of title to the Products, the company reserves the right to take legal proceedings to recover the cost of Products supplies should the customer not make full payment by the invoice due date.
The customer is not entitled to pledge or in anyway charge by way of security for the indebtedness any of the Products which remain the property of the Company. Should the Customer do so, all monies owing to the Customer to the Company shall without prejudice to any other rights or remedies of the Company immediately become due as payable.
The Company reserves the right to decline service to any company or consumer.
Carriage fees are not included in any published prices. Prices are updated periodically and are subject to change without notice. Carriage charges apply to Great Britain mainland only. Extra charges will be levied to residents of Northern Ireland, The Republic of Ireland, the Shetland Isles, The Isle of Man and all other offshore regions of the UK not mentioned herein.
Except where the buyer is dealing as a consumer (as defined in the unfair contract terms act 1977, section 12 ) all other warranties, conditions or terms relating to fitness for purpose, merchantability or condition of the Products, whether implied by Statute, Common Law or otherwise are excluded and the buyer warrants that the buyer is satisfied as to the suitability of the Products for the buyers purpose.
The Company does not accept responsibility for the loss of any software or data stored on any system or storage media handed to, or worked on by the company for inspection, repair, upgrade or other.
The Company does not accept responsibility for any failures to the buyer’s components within its possession, unless these have been damaged by the Company.
The Company reserves the right to levy charges for any of the following services, unless these services are found within a Blaze Networks Ltd. service support contract.
i) Inspection of any piece of computer equipment and installation / replacement of either software or hardware.
ii) Use of credit / debit cards or rapid cheque clearance facilities.
iii) Diagnosis and testing of any problems encountered with any piece of hardware or software.
iv) Recovery of any hardware or software problems and backup of any data when requested by the customer.
The Company accepts the responsibility of incorrectly dispatched Products (i.e. Products not matching the specification displayed on the accompanying invoice) if notified to, and agreed by, the Company within 7 working days of receipt. The Company agrees to pay the return postage and dispatch charges of the correct Products. The Company does not accept any consequential loss to the customer during this period and offers no compensation for such. Whether Products are returned in a sellable condition is to be judged by the Company.
Limitation of Liability
In no event will the Company. be liable for any loss of use, interruption of business, lost profits, or lost data, indirect, special, incidental or consequential damages of any kind regardless of the form of action, whether in contract, tort (including negligence), strict liability or otherwise, even if the Company. has been advised of the possibility of such damage, and whether or not any remedy provided should fail of its essential purpose. The total cumulative liability, from all causes of action and all theories of liability will be limited to and will not exceed the amount charged by the Company in the relevant invoice or invoices. In addition the Company shall not be liable for any software, firmware, information, or memory data contained in, stored on, or integrated with any product returned to the Company whether under warranty or not.
The Company accepts no responsibility for any consequential loss caused to the buyer for the receiving of faulty Products or services. Faulty Products received shall be dealt with as outlined below.
Whilst every effort shall be made to keep any delivery date, time of delivery shall not be of the essence. The Company shall not be liable for any consequential loss incurred by the buyer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.
Unless otherwise agreed the Company may deliver by installments and in such case each installment shall be treated as a separate contact and any delay, default or non-delivery in respect of any installment by the Company shall not entitle the buyer to cancel the remainder of the Contract.
The Company cannot accept any returned Products found to fall into one or more of the following categories:
i) The Products are in some way physically damaged by the buyer.
ii) The warranty label is found to have been tampered with / torn.
iii) The Products are found not to have been sold to the customer by the Company.
iv) The Products are outside the 12 month warranty limit.
Products received by the buyer that are found to be physically damaged by the courier must be reported to the Company immediately. The maximum time allowed reporting physical damage is 72 hours. After 72 hours, any claims of physical damage will not be accepted for refund or replacement.
Upon return of Products found to be faulty, the Company offers the following service:
To return a working replacement of equal or better specification to the customer within 30 days from the commencement of the contract.
If, after 30 days, a replacement can not be sent for whatever reason, a full refund will be given if requested at the current market value of the item.
If this is not ascertainable, then a refund will be given for the value of the nearest equivalent item.
These terms and conditions are subject only to UK law.
.UK Domain Names
.UK Domain Names are charged at £25 for 2 years unless otherwise stated. Customers whose domain name(s) are expiring will be notified via e-mail if they have not opted for automatic renewal. If Blaze Networks are not notified that the customer wants to renew then the domain will be left to expire and removed from our DNS servers within 30 days after the date of expiry. With atomically renewing domain customers are required to give 30 days notice prior to the expiry date of the domain that they do not wish to renew the domain. There are no charges for cancelling or transferring a domain name. If you have a complaint or wish to report abuse please e-mail firstname.lastname@example.org. These e-mails will be responded to within 48 business hours, the same applies to general e-mails sent to this address.
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